NZ Arb Hosted
Courses

About the Workshop

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Unlock the Power of Effective Communication
At the heart of solid leadership is effective communication, allowing you to inspire, motivate, and reach a common goal. Whether you're managing teams, dealing with clients, or navigating workplace challenges, the way you communicate can make or break your success. This full-day workshop is designed to give you the skills, confidence, and strategies to engage effectively, strengthen relationships, and achieve better outcomes.

What You’ll Gain:

✔ Increased confidence in communication, helping you tackle difficult conversations with ease
✔ Enhanced listening skills to improve understanding and connection with colleagues and clients
✔ Stronger relationships through Active Relationship Building techniques
✔ Greater accuracy in receiving and relaying information to improve work quality and productivity
✔ Practical strategies to navigate workplace conflicts and leadership challenges

Workshop Breakdown:

🔹 Introduction & Overview: What makes communication effective? Understanding its role in leadership
🔹 Session 1 – Listening: The foundation of great communication – how to listen actively and effectively
🔹 Session 2 – Active Relationship Building: Strengthening professional relationships to create a positive work environment
🔹 Session 3 – Supporting Pillars of Communication: Practical tools to apply effective communication in real-world scenarios
🔹 Finale Exercise: Hands-on role-play to integrate and apply all key learnings

Who Should Attend?

• Existing leaders, managers, and supervisors looking to enhance their communication skills

• Emerging leaders who want to know where to learn new techniques and hone their skills

• People who are new to teamwork and would like to understand more about team dynamics

Why Attend?

• Interactive Learning: Engage in hands-on exercises, role-playing, and real-world scenarios

• Experienced Leader: Led by a leadership trainer with 20+ years of working in Arboriculture and Rope Access industries

• Practical Takeaways: Walk away with actionable strategies you can implement immediately